Voice AI for appointment booking

Booking staff thatnever clock out.

Your AI booking agent answers every call and books, reschedules, and confirms appointments — 24/7.

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Trusted by 2,500+ businesses Trustpilot rating: 4.5 out of 5
A team member booking an appointment over the phone
Keithston Medical ClinicZinsser Plastic SurgeryHMS Plastic SurgeryOnly Hair ClinicRiverside MedicalSouth Shields LocksmithsANJ Tax AdvisorsEconoBankSafeGuardTradeCloudDexign

Everything a booking linegets wrong, Zavo fixes.

The gaps that quietly cost you bookings every day — and how Zavo closes each one.

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Without Zavo:

Missed calls, missed bookings
Double-bookings & clashes
No-shows pile up
After-hours requests lost
Staff stuck on the phone

What missed calls cost you

Every unanswered ring is a booking going to a competitor — or a reservation festering in a voicemail box. Calls spike exactly when your team is busiest, double-bookings creep in, no-shows pile up, and a third of booking requests arrive after hours, when nobody is there to pick up.

With Zavo:

Every call booked in seconds
Books into your live calendar
Confirms and sends reminders
Takes bookings 24/7
Frees your team for guests

What changes with Zavo

Every call is answered in about two seconds, around the clock. Zavo reads your live availability, books and reschedules straight into your calendar with no clashes, sends confirmations and reminders to cut no-shows, and warm-transfers anything complex to your team with a full summary.

Meet Zavo, your booking
team's new member that knows
your business and works 24/7

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Zavo learns your business information instantly.

How Zavo learns your business

Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.

Answers all calls 24/7, day and night

Always on, never overwhelmed

Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.

Only answers based on what it knows

Grounded in your business

Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.

Works With The Tools You Already Use

Books appointments, updates customer records, and keeps everything in sync automatically.

+1000 integrations

Works inside your tools

Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.

Your booking line,handled end to end.

Your AI booking agent handles the calls that eat your team's day — answering instantly, booking and rescheduling straight into your calendar, and escalating only what genuinely needs a person.

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Live callAnswering
Inbound call
+44 7421 891 304
0:02
Answered by Zavo
Picked up in 2 seconds

Answers every booking call in seconds

Picks up instantly, 24/7/365 — nights, weekends, and holidays. Every booking call reaches a warm voice instead of voicemail, so no reservation is ever lost.

Friday availabilityBooked
2pm3pm3:304pm4:305pm
Tom Reeves · Fri 3:30pm
Added to your calendar

Books straight into your calendar

Reads your live availability and books appointments in real time — only offering slots that are genuinely open, so there are never double-bookings or clashes.

Calendar updated
Moved to Monday 2pmDone
Reschedule confirmedDone
Slot freed for othersDone

Reschedules & cancels in real time

Callers can move or cancel an appointment and your agent updates the calendar instantly, then confirms the change with them — nothing for your team to re-enter.

After every booking
Confirmation by SMSSent
Reminder emailedSent
Day-before nudgeSent

Confirms & sends reminders

Sends confirmations and reminders automatically by SMS or email, so customers remember their booking — and most businesses see a clear drop in no-shows.

TR
Tom Reeves
Customer · 4 past visits
Recognised
Last visit3 weeks ago
Usual slotFriday afternoons
PreferenceWith Dr. Lee

Recognises returning customers

Looks up the caller in your booking system while they're on the line — greeting them by name and pulling up their history, so rebooking feels effortless.

Enquiry
“A booking for a party of 12”
Warm transfer
Sent to Sam · Front of house
Sent

Escalates only what needs a human

You set the rules. Large parties, special requests, or anything sensitive are warm-transferred to your team — or sent to your inbox — with a full summary.

Integrates with your calendarand all other business tools.

Reads your live availability, books and moves appointments, sends confirmations, and logs every call across the tools your team already uses.

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Your calendar & booking system

We integrate with Google Calendar, Outlook, and most booking systems, so your AI assistant always knows what's bookable and when.

+1000 integrations

Use an in-house or niche booking tool? We'll build the integration for you.

Google Calendar logo
Slack logo
HubSpot logo
Calendly logo
QuickBooks logo
Notion logo
Salesforce logo
Outlook logo
Airtable logo
Zoom logo
Pipedrive logo
Gmail logo
Xero logo
Zapier logo
Intercom logo
Dropbox logo
Google Drive logo
n8n logo

How Zavo AIhelps your business.

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Every call booked in seconds

No double-bookings

Fewer no-shows

Bookings 24/7/365

Your team off the phones

Unlimited calls at once

Happier customers

A fraction of staffing cost

Your team off the phones

Unlimited calls at once

Happier customers

A fraction of staffing cost

Every call booked in seconds

No double-bookings

Fewer no-shows

Bookings 24/7/365

See why we are the
market leader in voice AI

Rated Excellent on Trustpilot

4.5 trusted by 2,500+ businesses

“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”

Daniel Brooks

“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”

Marcus Williams

“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”

David Turner

“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”

Arjun Patel

“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”

Sarah Mitchell

“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”

Tom Richardson

“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”

Arjun Patel

“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”

Sarah Mitchell

“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”

Tom Richardson

“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”

Daniel Brooks

“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”

Marcus Williams

“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”

David Turner

AI booking agent vsa traditional booking line.

A booking line takes a message. Zavo does the job — reads your live availability, books the appointment into your calendar, and confirms it with the caller.

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Booking line
Zavo AI
Answers every booking call 24/7
Sometimes
Books straight into your calendar
Reads live availability
Reschedules & cancels in real time
Sends confirmations & reminders
Takes a message
Handles unlimited calls at once
Speaks in your brand's tone
Scripted
Cost per month
Per-call fees
Flat rate
Security & privacy

Secure on every call,customer data protected.

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Customer data, protected

Bookings and conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.

Encrypted at restGDPRAccess controlsNo data resale

Books only what's genuinely free

Your agent reads your live calendar and works solely from your services and policies — it never invents a slot, double-books, or makes promises you can't keep.

No double-bookingsYour calendar onlySOC 2 Type IIEncrypted calls

Trusted with sensitive customer data — every call, every record.

  • ComplianceEU AI Act readiness
  • OriginMade in the UK
  • Data protectionEU data protection

Set up in minutes. No technical knowledge needed.

Create your AI receptionist, connect your tools, and start answering calls today.

Get started now

Create your AI assistant

Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.

Connect your tools

Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.

AI takes your calls

Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.

Frequently asked questions, answered honestly.

Can it book straight into our calendar?

Yes — it connects to your calendar or booking system and writes appointments in directly, reading live availability so it only ever offers slots that are genuinely open. No double-bookings, no manual entry.

Can it reschedule and cancel too?

Absolutely. Callers can move or cancel an appointment and the agent updates your calendar in real time, then confirms the change with them — no back-and-forth and nothing for your team to re-enter.

Will it actually reduce no-shows?

It sends confirmations and reminders automatically by SMS or email, so customers remember their booking. Most businesses see a clear drop in no-shows within the first few weeks.

What calendars and booking tools does it work with?

Google Calendar, Outlook, and most popular booking and reservation systems. If you use something niche, we'll wire up the integration for you.

Does it take bookings after hours?

Yes — 24/7, including nights, weekends, and holidays. The booking calls that used to hit voicemail now land straight in your calendar, confirmed.

The easiest way to automate your phone line.

Talk to your AI assistant (Free!)

By pressing the button above, I agree to receive a call & SMS from Zavo.