“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel BrooksVoice AI for law firms
Miss the call.Lose the client.
Your AI receptionist answers every call, books consultations, and captures case details — 24/7.
Talk to your AI assistant (Free!)
Trusted by 2,500+ businesses 
Everything a front deskgets wrong, Zavo fixes.
The interruptions and lost prospects that quietly cost you — and how Zavo closes each one.
Without Zavo:
Every call interrupts billable work
Prospects lost to voicemail
After-hours callers go elsewhere
Spam & sales calls get through
Staff tied up taking messages
What missed calls cost your firm
Every unanswered ring is a prospect calling the next firm in the search results. Voicemails pile up after hours and at weekends — exactly when people finally have time to deal with their legal matter — while the calls that do get through keep pulling you out of billable work.
With Zavo:
Screens calls before they reach you
Consultations booked into your calendar
Answers and books 24/7
Screens out the cases you don't take
Clean intake summaries, captured for you
What changes with Zavo
Every call is answered in seconds, around the clock. Zavo screens out the noise, books consultations into your live calendar, captures clean intake summaries, and puts the urgent matters straight through to the right attorney — so nothing interrupts you that doesn't need to.
Meet Zavo, your firm's
new team member that knows
your practice and works 24/7
Get started Zavo learns your business information instantly.
How Zavo learns your business
Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.
Answers every client call, 24/7
Always on, never overwhelmed
Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.
Only answers based on what it knows
Grounded in your business
Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.
Works With The Tools You Already Use
Books consultations, captures case details, and updates your case management system automatically.
+1000 integrationsWorks inside your tools
Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.
Turn every callinto a client.
Your AI receptionist handles the calls that interrupt your day — answering, booking consultations, qualifying callers, and knowing when to put an urgent matter straight through.
Get startedLive callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Picked up in 2 seconds
Answers every call
Picks up instantly, 24/7 — even when you're in court, in a meeting, or after hours. Every caller reaches a professional voice instead of voicemail.
Thursday · consultationsBooked
9:0010:3012:002:003:304:30
Initial consultation · 2:00pm
Added to your calendar
Books consultations
Books and reschedules consultations straight into your calendar, reading live availability so it only ever offers slots that are genuinely open.
Call screening
Spam & sales filtered outDone
Practice area identifiedDone
Cases you don't take screenedDone
Screens & qualifies callers
Identifies the practice area, screens out spam and the cases you don't take, and flags the matters worth your time.
DRRecognised
Daniel Reed
New enquiry · wants a callback
MatterPersonal injury
DetailsCaptured
CallbackBooked
Captures case details for intake
Takes the caller's name, matter, and key details accurately, so a clean intake summary is waiting before you ever call back.
Urgent matter
“Filing deadline is tomorrow”
Routed to attorney
Transferring to Ms. Hale
Routes the urgent matters
Recognises time-sensitive matters and routes them to the right attorney, while everything else gets a detailed message.
Prospect follow-up
Consultation confirmedDone
Reminder scheduledDone
Prospect followed upDone
Follows up with prospects
Confirms consultations to cut no-shows and follows up with prospects who didn't book — so fewer leads slip through the cracks.
How Zavo AIhelps your firm.
Get startedProtects your billable hours
Screens out the noise
Always available
Captures every lead
Books consultations for you
Every call saved & transcribed
Fewer no-shows
A receptionist for a fraction of the cost
Books consultations for you
Every call saved & transcribed
Fewer no-shows
A receptionist for a fraction of the cost
Protects your billable hours
Screens out the noise
Always available
Captures every lead
See why we are the
market leader in voice AI
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David TurnerAI receptionist vsa traditional answering service.
A call-answering service takes a message. Zavo does the job — books the consultation, screens the caller, and delivers a clean intake summary.
Answering service
Zavo AI
Answers every call 24/7
Sometimes
Books consultations into your calendar
Reads your live availability
Screens & qualifies callers
Limited
Filters spam & cases you don't take
Captures case details for intake
Scripted
Routes urgent matters to the right attorney
Takes a message
Cost per month
Per-call fees
Flat rate
Integrates with your case softwareand all other business tools.
Books consultations, captures intake, sends confirmations, and works across the practice-management tools your firm already uses.
Your case software
We integrate with your practice-management and intake software, so your AI receptionist has everything ready to go.
+1000 integrations
Use an in-house or niche case-management system? We'll build the integration for you.
Security & privacy
Get startedSecure on every call,customer data protected.
Customer data, protected
Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
Answers only from your content
Your agent is trained solely on your website, docs, and policies — it never makes things up, and simply says so when a question falls outside what you've taught it.
No hallucinationsYour content onlySOC 2 Type IIEncrypted calls
Trusted with sensitive customer data — every call, every record.
- ComplianceEU AI Act readiness
- OriginMade in the UK
- Data protectionEU data protection
Go beyond the front deskat your firm.
Secretary
Screens calls, takes messages, and routes the important ones to the right person.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Lead Qualification
Picks up inbound leads, asks the right questions, and captures the details your sales team needs.
Have another idea?
Build it in 10 minutes — no code required.
Set up in minutes. No technical knowledge needed.
Create your AI receptionist, connect your tools, and start answering calls today.
Create your AI assistant
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
AI takes your calls
Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.
Frequently asked questions, answered honestly.
How does it decide which calls to put through?
You set the rules. Tell Zavo which practice areas and matters are urgent and what to screen out — it puts the right callers straight through while booking or taking a message from the rest.
Can it book consultations into our calendar?
Yes — it connects to your calendar or practice-management system and books consultations directly, reading live availability so it only ever offers slots that are genuinely open. No double-bookings, no manual entry.
Can it screen out spam and the cases we don't take?
Absolutely. It recognises sales pitches, robocalls, and matters outside your practice areas and handles them for you — so they never interrupt billable work. You can review whatever it filtered any time.
How does it handle intake?
It captures the caller's name, matter, and key details, then delivers a clean intake summary by email, SMS, or into your CRM — so whoever follows up has the full picture before they call back.
Is it confidential and secure?
Yes. Calls are encrypted and access-controlled, the agent only shares what you've configured it to, and nothing is ever resold. Client confidentiality is built in from the first ring.
Does it work after hours and while we're in court?
Always — 24/7, including nights, weekends, and the hours you're in court. The calls that used to hit voicemail get answered, screened, and booked, so you never lose a prospect.