“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel BrooksVoice AI for hospitality
A phone left ringing.Is a table left empty.
Your AI host answers every call, books reservations, and handles guest questions — 24/7.
Talk to your AI assistant (Free!)
Trusted by 2,500+ businesses 
Everything a booking linegets wrong, Zavo fixes.
The gaps that quietly cost you covers and empty your tables — and how Zavo closes each one.
Without Zavo:
The phone rings through the dinner rush
Bookings lost to voicemail
After-hours booking calls go unanswered
Repeat questions eat your team's time
Staff pulled off the floor to answer
What missed calls cost your venue
Every unanswered ring is a guest booking the place next door — or a private-event enquiry left in a voicemail box. Calls ring out hardest during the dinner rush and after close, exactly when hungry guests are deciding where to eat, while your team keeps getting pulled off the floor.
With Zavo:
Every call answered in seconds
Reservations booked straight into your book
Takes reservations 24/7
Hours, menu & parking answered instantly
Your team stays with the guests
What changes with Zavo
Every call is answered in seconds, around the clock. Zavo books, reschedules, and cancels straight into your live reservation book, answers menu and venue questions, routes private-event enquiries to the right manager, and confirms every booking — so nothing slips through.
Meet Zavo, your venue's
new team member that knows
your menu and works 24/7
Get started Zavo learns your business information instantly.
How Zavo learns your business
Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.
Answers every booking call, 24/7
Always on, never overwhelmed
Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.
Only answers based on what it knows
Grounded in your business
Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.
Works With The Tools You Already Use
Takes reservations, manages your bookings, and keeps everything in sync automatically.
+1000 integrationsWorks inside your tools
Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.
Turn every callinto a booking.
Your AI host handles the calls that fill your day — answering, booking, recognising regulars, and knowing when to hand an enquiry straight to your team.
Get startedLive callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Picked up in 2 seconds
Answers every call
Picks up instantly, 24/7 — even mid dinner-rush, after close, and on fully-booked Fridays. Every guest reaches a warm, helpful voice instead of voicemail.
Friday · tonightBooked
6:006:307:007:308:008:30
Party of 4 · 7:30pm
Added to your reservation book
Manages reservations
Books, reschedules, and cancels straight into your reservation book, reading live table availability so it only ever offers times you can actually seat.
JORecognised
James O'Connor
12 visits · last seen 2 weeks ago
StatusVIP regular
Usual tableTable 12
PreferenceStill water, no nuts
Recognises returning guests
Knows your regulars and VIPs — their usual table, preferences, and allergies — so every booking feels personal from the first hello.
Knows your venue
Open till 11pm Fri & SatAnswered
Full vegan & GF menuAnswered
Parking next doorAnswered
Answers menu & venue questions
Trained on your hours, menu, dietary options, parking, and dress code — so the repeat questions get accurate answers without tying up your floor.
Enquiry
“Private dinner for 20, next Friday”
Routed to events
Sent to Maria · Events manager
Handles private events & large parties
Captures private-dining and large-party enquiries in full and routes them straight to the manager who closes them — never lost on a busy night.
Guest follow-up
Confirmation sentDone
Reminder scheduledDone
Feedback invite sentDone
Confirms & follows up with guests
Sends confirmations and reminders to cut no-shows, and follows up after the visit to invite feedback and bookings back — exactly to your requirements.
How Zavo AIhelps your venue.
Get startedRelieves your floor team
Fills more tables
Always available
No waiting on hold
Higher guest satisfaction
Every call saved & transcribed
Fewer no-shows
Never miss a booking
Higher guest satisfaction
Every call saved & transcribed
Fewer no-shows
Never miss a booking
Relieves your floor team
Fills more tables
Always available
No waiting on hold
See why we are the
market leader in voice AI
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David TurnerAI host vsa traditional answering service.
A call-answering service takes a message. Zavo does the job — books the table, answers the guest, and updates your reservation book.
Answering service
Zavo AI
Answers every call 24/7
Sometimes
Books reservations into your book
Reads your live table availability
Handles reschedules & cancellations
Limited
Sends confirmations & reminders
Answers menu & venue questions
Scripted
Routes event enquiries to your manager
Takes a message
Cost per month
Per-call fees
Flat rate
Integrates with your booking systemand all other business tools.
Books reservations, updates your book, sends confirmations, and works across the tools your venue already uses.
Your booking system
We integrate with your reservation and POS system, so your AI host has everything ready to go.
+1000 integrations
Use an in-house or niche booking system? We'll build the integration for you.
Security & privacy
Get startedSecure on every call,customer data protected.
Customer data, protected
Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
Answers only from your content
Your agent is trained solely on your website, docs, and policies — it never makes things up, and simply says so when a question falls outside what you've taught it.
No hallucinationsYour content onlySOC 2 Type IIEncrypted calls
Trusted with sensitive customer data — every call, every record.
- ComplianceEU AI Act readiness
- OriginMade in the UK
- Data protectionEU data protection
Go beyond the front deskat your venue.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Support
Triages issues, answers Tier-1 questions, and escalates the rest with full context.
Customer Success
Calls customers after service to check in, capture feedback, and flag anything that needs follow-up.
Have another idea?
Build it in 10 minutes — no code required.
Set up in minutes. No technical knowledge needed.
Create your AI receptionist, connect your tools, and start answering calls today.
Create your AI assistant
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
AI takes your calls
Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.
Frequently asked questions, answered honestly.
Can it book straight into our reservation system?
Yes — it connects to your reservation or booking system and writes tables in directly, reading live availability so it only ever offers times you can actually seat. No double-bookings, no manual entry.
Can it handle reschedules and cancellations too?
Absolutely. Guests can move or cancel a booking and the agent updates your book in real time, then confirms the change with them — nothing for your team to re-enter.
What about private events and large parties?
It captures the full enquiry — date, party size, occasion, and any requests — and routes it straight to your events manager, so the high-value bookings never get lost on a busy night.
Will it actually reduce no-shows?
It sends confirmations and reminders automatically by SMS or email, and can take a deposit or card to hold the table. Most venues see a clear drop in no-shows within the first few weeks.
Can it answer questions about our menu and venue?
Yes. Point it at your menu, hours, dietary options, parking, and policies, and it answers guests accurately — and only ever tells them what you've told it to say.
Does it work after hours and during service?
Always — 24/7, including nights, weekends, and the middle of your dinner rush. The calls that used to hit voicemail get answered and booked, so you never lose a table.