“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel BrooksVoice AI for auto shops
You're fixing cars.The phone keeps ringing.
Your AI service desk answers every call, books MOTs and repairs, and quotes jobs — 24/7.
Talk to your AI assistant (Free!)
Trusted by 2,500+ businesses 
Everything a service linegets wrong, Zavo fixes.
The gaps that quietly cost you jobs and leave bays empty — and how Zavo closes each one.
Without Zavo:
The phone rings while you're on a job
Bookings lost to voicemail
After-hours calls go unanswered
Quote & price questions eat your time
Techs pulled off the ramp to answer
What missed calls cost your shop
Every unanswered ring is a customer calling the garage down the road — or a booking lost to voicemail while you're under a car. Calls pile up after hours and at weekends, exactly when drivers finally have time to sort the car, while your techs keep getting pulled off the ramp.
With Zavo:
Every call answered in seconds
Jobs booked straight into your diary
Takes bookings 24/7
Quotes & prices answered instantly
Your team stays on the cars
What changes with Zavo
Every call is answered in seconds, around the clock. Zavo books MOTs, services, and repairs into your live diary, quotes common jobs, routes breakdowns straight to the right person, and logs every enquiry — so nothing slips through.
Meet Zavo, your shop's
new team member that knows
every job and works 24/7
Get started Zavo learns your business information instantly.
How Zavo learns your business
Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.
Answers every call, 24/7
Always on, never overwhelmed
Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.
Only answers based on what it knows
Grounded in your business
Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.
Works With The Tools You Already Use
Books repairs, quotes jobs, and keeps your workshop diary in sync automatically.
+1000 integrationsWorks inside your tools
Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.
Turn every callinto a booked job.
Your AI service desk handles the calls that fill your day — answering, booking jobs in, recognising regulars, and knowing when to hand a call straight to your team.
Get startedLive callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Picked up in 2 seconds
Answers every call
Picks up instantly, 24/7 — even when your team's under a car or out on a recovery. Every customer reaches a helpful voice instead of voicemail.
Workshop diaryBooked
8:009:3011:001:002:304:00
MOT & service · 11:00am
Booked into Bay 2
Books in repairs & services
Books MOTs, services, and repairs straight into your diary, reading live bay and tech availability so it only ever offers slots you can actually take.
TBRecognised
Tom Bradley
Customer since 2021 · 6 jobs
VehicleGolf GTI · 2019
RegLV19 ABC
Last inBrakes · Jan
Recognises returning customers
Knows your regulars and their vehicle — make, model, reg, and service history — so every call feels personal from the first hello.
Knows your pricing
MOT — £40Answered
Full service — £180Answered
Front brakes — from £160Answered
Quotes jobs & answers questions
Gives ballpark quotes for common jobs and answers questions on pricing, hours, and turnaround — without pulling a tech off the ramp.
Breakdown
“Broken down on the A40 — need recovery”
Routed to recovery
Transferring to Jake
Routes urgent & breakdown calls
Spots a breakdown or urgent recovery and routes the caller straight to the right person on your team, instead of leaving them on hold.
Customer follow-up
Car ready · collectionDone
Reminder scheduledDone
Next service dueDone
Follows up when the car's ready
Calls or texts customers when the job's done, confirms collection, and follows up for the next service — exactly to your requirements.
How Zavo AIhelps your shop.
Get startedRelieves your team
Fills your diary
Always available
No waiting on hold
Higher customer satisfaction
Every call saved & transcribed
Fewer no-shows
Never miss a job
Higher customer satisfaction
Every call saved & transcribed
Fewer no-shows
Never miss a job
Relieves your team
Fills your diary
Always available
No waiting on hold
See why we are the
market leader in voice AI
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David TurnerAI service desk vsa traditional answering service.
A call-answering service takes a message. Zavo does the job — books the MOT, quotes the work, and writes it into your diary.
Answering service
Zavo AI
Answers every call 24/7
Sometimes
Books MOTs, services & repairs
Reads your live bay & tech availability
Quotes common jobs over the phone
Limited
Writes into your garage software
Answers price & turnaround questions
Scripted
Routes breakdowns to the right person
Takes a message
Cost per month
Per-call fees
Flat rate
Integrates with your garage softwareand all other business tools.
Books jobs, updates your diary, sends confirmations, and works across the tools your shop already uses.
Your garage software
We integrate with your garage management and booking system, so your AI service desk has everything ready to go.
+1000 integrations
Use an in-house or niche garage system? We'll build the integration for you.
Security & privacy
Get startedSecure on every call,customer data protected.
Customer data, protected
Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
Answers only from your content
Your agent is trained solely on your website, docs, and policies — it never makes things up, and simply says so when a question falls outside what you've taught it.
No hallucinationsYour content onlySOC 2 Type IIEncrypted calls
Trusted with sensitive customer data — every call, every record.
- ComplianceEU AI Act readiness
- OriginMade in the UK
- Data protectionEU data protection
Go beyond the service deskat your shop.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Customer Success
Calls customers after service to check in, capture feedback, and flag anything that needs follow-up.
Lead Qualification
Picks up inbound leads, asks the right questions, and captures the details your sales team needs.
Have another idea?
Build it in 10 minutes — no code required.
Set up in minutes. No technical knowledge needed.
Create your AI receptionist, connect your tools, and start answering calls today.
Create your AI assistant
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
AI takes your calls
Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.
Frequently asked questions, answered honestly.
Can it book straight into our garage software?
Yes — it connects to your garage management or booking system and writes jobs in directly, reading live bay and tech availability so it only ever offers slots you can actually take. No double-bookings, no manual entry.
Can it quote jobs over the phone?
It can give ballpark quotes for common jobs based on the rules you set — MOTs, services, brakes, tyres — capture the vehicle details, and route anything complex straight to the right person.
What happens with a breakdown or urgent call?
You set the rules. The agent recognises a breakdown or urgent recovery and warm-transfers the caller straight to your team with full context, so nobody urgent is left on hold.
Does it know our customers and their vehicles?
Yes — it recognises returning customers and pulls up their vehicle and service history, so the call is personal and your advisor has the context before they pick up.
Will it actually reduce no-shows?
It sends confirmations and reminders automatically by SMS or email, and can take a deposit to hold the slot. Most shops see a clear drop in no-shows within the first few weeks.
Does it work after hours and while we're busy?
Always — 24/7, including nights, weekends, and the middle of a job. The calls that used to hit voicemail get answered and booked, so you never lose work.