“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel BrooksVoice AI for customer support
Support staff thatnever clock out.
Your AI support team answers every call and resolves common questions instantly — escalating only what needs a human.
Talk to your AI assistant (Free!)
Trusted by 2,500+ businesses 
Everything a support linegets wrong, Zavo fixes.
The gaps that quietly cost you customers every day — and how Zavo closes each one.
Without Zavo:
Calls go unanswered
Customers stuck on hold
Closed nights & weekends
Hard to train staff
Expensive to staff & scale
What missed calls cost you
Every unanswered ring is a customer choosing a competitor — or an issue festering in a voicemail box. Calls spike exactly when your team is busiest, queues build at lunch and on Monday mornings, and a third of them arrive after hours, when nobody is there to pick up.
With Zavo:
Every call answered in 2 seconds
Zero hold time, unlimited calls at once
Always on, 24/7/365
Knows everything about your business
A full support desk from £79/mo
What changes with Zavo
Every call is answered in about two seconds, around the clock. Zavo resolves the repetitive majority on the spot — hours, pricing, order status — checks your systems mid-call, and warm-transfers anything complex to your team with a full summary, so nothing slips through.
Meet Zavo, your support
team's new member that knows
your business and works 24/7
Get started Zavo learns your business information instantly.
How Zavo learns your business
Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.
Answers all calls 24/7, day and night
Always on, never overwhelmed
Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.
Only answers based on what it knows
Grounded in your business
Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.
Works With The Tools You Already Use
Books appointments, updates customer records, and keeps everything in sync automatically.
+1000 integrationsWorks inside your tools
Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.
Your support line,handled end to end.
Your AI assistant handles the calls that eat your team's day — answering instantly, resolving the repetitive majority, and escalating only what genuinely needs a person.
Get startedLive callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Picked up in 2 seconds
Answers every call in seconds
Picks up instantly, 24/7/365 — lunch-rush spikes, nights, weekends, and holidays. Every caller reaches a warm, helpful voice instead of hold music.
Answered on the spot
Open till 6pm todayAnswered
Pricing & plansAnswered
Directions & parkingAnswered
Resolves common questions instantly
The repetitive majority of calls — hours, pricing, directions, order and appointment status — answered accurately on the spot, so your team never sees them.
SMRecognised
Sarah Mills
Order #4189 · placed Tuesday
StatusShipped today
DeliveryArrives tomorrow
ReturnsEligible · 30 days
Checks orders & accounts mid-call
Looks up the caller's order, booking, or account in your systems while they're on the line — and gives a real answer instead of a promise to call back.
Enquiry
“My delivery arrived damaged”
Warm transfer
Sent to Sam · Support lead
Escalates only what needs a human
You set the rules. Complex or sensitive calls are warm-transferred to your team — or sent to your inbox — always with a full summary of the conversation.
Knows your business
Website read & indexedLearned
Help docs & FAQsLearned
Returns & refund policyLearned
Trained on your docs & policies
Point it at your website, help docs, and policies — it reads everything and answers like your best-trained rep. Update a price and it uses it straight away.
After every call
Transcript savedDone
Summary emailed to youDone
CRM updatedDone
Logs & transcribes every call
Every conversation is saved, transcribed, and summarised — emailed to you and logged in your CRM, so nothing slips through the cracks.
Integrates with your helpdeskand all other business tools.
Reads your website and help docs, checks orders, updates your CRM, and logs every call across the tools your team already uses.
Your helpdesk & CRM
We integrate with your helpdesk, CRM, and order systems, so your AI assistant has everything ready to go.
+1000 integrations
Use an in-house or niche system? We'll build the integration for you.
How Zavo AIhelps your business.
Get startedYour team off the phones
Zero hold time
Unlimited calls at once
Always on, 24/7/365
Instant, accurate answers
Happier customers
Every call saved & transcribed
A fraction of staffing cost
Instant, accurate answers
Happier customers
Every call saved & transcribed
A fraction of staffing cost
Your team off the phones
Zero hold time
Unlimited calls at once
Always on, 24/7/365
See why we are the
market leader in voice AI
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David TurnerAI support agent vsa traditional answering service.
A call-answering service takes a message. Zavo does the job — answers the question, checks the order, and escalates to your team with full context.
Answering service
Zavo AI
Answers every call 24/7
Sometimes
Resolves questions on the spot
Reads your website & help docs
Checks orders & accounts mid-call
Warm-transfers with full context
Takes a message
Handles unlimited calls at once
Speaks in your brand's tone
Scripted
Cost per month
Per-call fees
Flat rate
Security & privacy
Get startedSecure on every call,customer data protected.
Customer data, protected
Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
Answers only from your content
Your agent is trained solely on your website, docs, and policies — it never makes things up, and simply says so when a question falls outside what you've taught it.
No hallucinationsYour content onlySOC 2 Type IIEncrypted calls
Trusted with sensitive customer data — every call, every record.
- ComplianceEU AI Act readiness
- OriginMade in the UK
- Data protectionEU data protection
Go beyond supportfor your business.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Secretary
Screens calls, takes messages, and routes the important ones to the right person.
Lead Qualification
Picks up inbound leads, asks the right questions, and captures the details your sales team needs.
Have another idea?
Build it in 10 minutes — no code required.
Set up in minutes. No technical knowledge needed.
Create your AI receptionist, connect your tools, and start answering calls today.
Create your AI assistant
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
AI takes your calls
Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.
Frequently asked questions, answered honestly.
Can it handle a rush of calls all at once?
Yes — Zavo answers an unlimited number of calls at the same time, so a lunch rush or a Monday-morning spike never turns into a hold queue. Every caller is picked up in about two seconds, no matter how many ring at once.
What can the AI resolve on its own?
The repetitive majority of calls — opening hours, pricing, directions, booking and rescheduling, order or appointment status, and anything covered in your website or help docs. It resolves those instantly, so your team only sees the calls that genuinely need a person.
What happens when a call needs a human?
You set the rules. The AI can warm-transfer to a teammate, take a detailed message, or send it to your inbox by email or SMS — always with a full summary of the conversation, so whoever picks up knows exactly what's going on.
How does it learn our prices, hours, and policies?
Point it at your website, help docs, and policies and it reads everything, so it answers like your best-trained staff member. Update a price or a policy and it uses the new information straight away — no retraining required.
What if my agent can't answer a question?
Your agent is only ever trained on your own information — your website, docs, and policies. It will never make things up or hallucinate. If a question falls outside what you've taught it, it simply says so rather than guessing, so it only ever tells callers what you've told it to say.
Does it cover nights, weekends, and holidays?
Always. Zavo works 24/7/365 — including the after-hours and weekend calls that usually go to voicemail. Around a third of customer calls come in outside normal hours, and Zavo captures every one of them.