“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel BrooksVoice AI for customer success
Check-in calls thatactually happen.
Your AI success agent calls customers after the sale, logs feedback, and wins reviews.
Talk to your AI assistant (Free!)
Trusted by 2,500+ businesses 
Everything that slips afterthe sale, Zavo catches.
The follow-ups, feedback, and reviews that never quite happen — and how Zavo handles each one.
Without Zavo:
Follow-ups never happen
No idea why customers churn
Too few online reviews
One-off sales, no repeat
Manual follow-up eats hours
What missed follow-ups cost you
Every customer you never call back is a review you never collect and a repeat sale you never make. Follow-up always loses to the day-to-day, so feedback goes uncaptured, unhappy customers leave quietly, and your best moments to ask for a review pass by unused.
With Zavo:
Calls every customer, every time
Captures feedback after every visit
Asks happy customers for reviews
Turns buyers into regulars
Runs your whole list automatically
What changes with Zavo
Zavo calls every customer after the sale, asks how it went, and logs the feedback to your CRM. It invites your happy customers to review while the experience is fresh, flags the unhappy ones before they turn into bad reviews, and books the next visit — all on its own.
Meet Zavo, your success
team's new member that knows
your business and works 24/7
Get started Zavo learns your business information instantly.
How Zavo learns your business
Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.
Answers all calls 24/7, day and night
Always on, never overwhelmed
Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.
Only answers based on what it knows
Grounded in your business
Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.
Works With The Tools You Already Use
Books appointments, updates customer records, and keeps everything in sync automatically.
+1000 integrationsWorks inside your tools
Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.
Your follow-up calls,handled for you.
Your AI success agent runs the follow-ups your team never finds time for — calling every customer after the sale, capturing feedback, and inviting the happy ones to leave a review.
Get startedLive callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Calling Sarah · check-in
Calls every customer after the sale
Works through your list and checks in after every visit or purchase, on your schedule — so no follow-up ever slips through the cracks.
On every check-in call
How was the service?Answered
Anything we can improve?Answered
Would you come back?Answered
Asks how things went
Holds a natural, friendly conversation, listens to the answers, and asks the questions you set — most customers don't realise it's AI.
SMRecognised
Sarah Mills
Called Tuesday · after last visit
SentimentHappy
FeedbackLogged
CRM recordUpdated
Captures feedback to your CRM
Logs every answer straight to the customer's record, so you finally know why people stay — and why they don't — without lifting a finger.
Review invite sent
5★ call · review link textedSent
Google review pageSent
Happy customer flaggedSent
Invites happy customers to review
After a positive call, it texts a direct link to your Google, Trustpilot, or chosen review page while the experience is still fresh.
Enquiry
“The order arrived late”
Flagged for follow-up
Sent to Sam · Owner
Flags unhappy customers for follow-up
If a customer is unhappy, it captures exactly what went wrong, skips the review ask, and flags them to you straight away — before it turns into a bad review.
On the call
“Shall we book you back in?”
Next visit
Booked · in 4 weeks
Books the next visit
Turns one-off sales into loyal regulars — it can invite customers back and book their next appointment or order while they're still on the line.
Integrates with your CRMand all other business tools.
Pulls your customer list, logs feedback to your CRM, texts your review links, and books the next visit across the tools your team already uses.
Your CRM & review tools
We integrate with your CRM, booking, and review tools, so your AI assistant has your customer list and review links ready to go.
+1000 integrations
Use an in-house or niche system? We'll build the integration for you.
How Zavo AIhelps your business.
Get startedEvery customer followed up
More reviews collected
Honest feedback, captured
One-off sales become regulars
Bad reviews caught early
Twenty hours saved a week
Runs on autopilot
Every customer remembered
Bad reviews caught early
Twenty hours saved a week
Runs on autopilot
Every customer remembered
Every customer followed up
More reviews collected
Honest feedback, captured
One-off sales become regulars
See why we are the
market leader in voice AI
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David TurnerAI customer success agent vsmanual follow-up, or none at all.
Most follow-up never happens — there's no time. Zavo runs your whole list automatically: calls every customer, captures the feedback, and invites the happy ones to review.
Manual follow-up
Zavo AI
Calls every customer after the sale
If there's time
Captures feedback to your CRM
Asks happy customers for reviews
Rarely
Flags unhappy customers early
Books the next visit
Runs your whole list automatically
Works on your schedule
Manual
Hours spent per week
20+ hrs
Zero
Security & privacy
Get startedSecure on every call,customer data protected.
Customer data, protected
Conversations are encrypted and access-controlled, and the agent only ever shares what you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
Speaks only from your script
Your success agent only ever asks the questions you set and follows the rules you give it — it never makes things up or goes off-script.
No hallucinationsYour script onlySOC 2 Type IIEncrypted calls
Trusted with sensitive customer data — every call, every record.
- ComplianceEU AI Act readiness
- OriginMade in the UK
- Data protectionEU data protection
Go beyond customer successfor your business.
Support
Triages issues, answers Tier-1 questions, and escalates the rest with full context.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Secretary
Screens calls, takes messages, and routes the important ones to the right person.
Have another idea?
Build it in 10 minutes — no code required.
Set up in minutes. No technical knowledge needed.
Create your AI receptionist, connect your tools, and start answering calls today.
Create your AI assistant
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
AI takes your calls
Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.
Frequently asked questions, answered honestly.
Does it call customers, or just answer calls?
It calls them. You give Zavo your customer list (or connect your CRM) and it makes outbound check-in calls after each visit or purchase — asking how things went and inviting a review.
How does it ask for reviews?
After a positive call, it texts the customer a direct link to your Google, Trustpilot, or chosen review page while the experience is fresh — the moment they're most likely to leave one.
What happens if a customer is unhappy?
It captures exactly what went wrong, skips the review ask, and flags the customer to you straight away — so you can put it right before it turns into a bad review.
When does it make the calls?
On your schedule. Set how long after a visit or order it should call and the hours it's allowed to dial — Zavo handles the timing and works through your list.
Will the calls sound robotic?
No. It holds a natural, friendly conversation, listens to the answers, and responds like a real team member — most customers don't realise it's AI.