“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel BrooksVoice AI for field notes
Call it from the field,it logs everything.
An internal line for your team — call in from the road and it logs every note and task to your CRM, hands-free.
Talk to your AI assistant (Free!)
Trusted by 2,500+ businesses 
Everything that gets lost on theway back, Zavo captures.
The notes, updates, and follow-ups that never quite make it into the system — and how Zavo handles each one.
Without Zavo:
Notes scribbled on paper — or lost
The CRM is always days behind
Hours of admin after every shift
Job details forgotten between calls
Follow-ups slip through the cracks
What admin & lost notes cost you
Every job leaves a trail of detail — work done, parts used, follow-ups promised — scribbled on paper or held in someone's head. By the time your team is back at the office it's faded or forgotten, the CRM sits days behind, and the after-shift typing eats hours nobody has.
With Zavo:
Every visit logged the moment you call
Your records update in real time
Just talk — the typing's done for you
Captured on the spot, nothing slips
Tasks & reminders created for you
What changes with Zavo
Your team rings in the moment they leave site and just talks. Zavo structures the update on the spot — notes, status changes, tasks, and parts — and writes each one to the right customer and job. Records stay current on their own, with no forms and no admin later.
Meet Zavo, your field team's
new member that captures every
job and keeps your CRM current
Get started Zavo learns your business information instantly.
How Zavo learns your business
Point Zavo at your website or upload PDFs, menus, price lists, and manuals — it reads everything and builds your agent's knowledge base in minutes. Your agent answers callers with your real information, and when something changes, Zavo re-learns it automatically.
Answers all calls 24/7, day and night
Always on, never overwhelmed
Zavo answers instantly at any hour — evenings, weekends, and holidays included. When a caller needs a human, it forwards the call to the right person with a summary, so you only step in when it matters.
Only answers based on what it knows
Grounded in your business
Zavo answers only from the information you've approved — your website, documents, and FAQs. If something isn't covered, it takes a message and checks with your team instead of guessing.
Works With The Tools You Already Use
Books appointments, updates customer records, and keeps everything in sync automatically.
+1000 integrationsWorks inside your tools
Zavo connects to your calendar, CRM, and booking systems — creating appointments, updating customer records, and logging every call automatically, just like a trained team member would.
Your team's notes,logged from the road.
Your AI field assistant is an internal line for your own team. They call in, talk through the job, and it captures every note, task, and update straight into your CRM — hands-free, no typing.
Get startedLive callAnswering
Inbound call
+44 7421 891 304
Answered by Zavo
Logging your update
Takes your voice notes hands-free
Call in from the van or the job site and just talk — no app to open, nothing to type. Every word is captured the moment you ring in, even on a noisy site.
Logged to your CRM
14 Oak St · note savedLogged
Radiator quote · taskLogged
Job #1182 · marked doneLogged
Logs jobs & tasks to your CRM
Visit notes, status changes, parts to order, and follow-ups — written straight to the right customer and job, so your records update the instant you call.
SMRecognised
Sarah Mills
Job #1182 · 14 Oak Street
Work doneBoiler swapped
PartsRadiator ordered
VisitLogged today
Looks up a record on the line
Pulls up the customer or job you're calling about while you're still talking — so you can check the history and add to it without ever opening a laptop.
Captured on the spot
Work done & time on siteSaved
New contact addedSaved
Visit notes filedSaved
Captures updates after a site visit
Talk through what you did the second you leave — the work, the time on site, the new contacts — and it structures the lot into clean notes against the job.
You said
“Book a radiator quote for Tuesday”
Task created
Assigned to Sam · due Tue
Creates follow-up tasks for you
Mention a quote to send or a return visit to book and it spins up the task — assigned and dated — so nothing slips through the cracks once you're back on the road.
After every call
Transcript savedDone
Update summarisedDone
CRM updatedDone
Transcribes & files everything
Every call is saved, transcribed, and summarised — then filed under the right job in your CRM, so the office sees what happened without anyone typing it up.
Integrates with your CRMand all other business tools.
Writes every note, task, and status change your team calls in straight to the right customer and job, across the tools you already use.
Your CRM & job system
We integrate with your CRM, job-management, and field-service tools, so every note and task your team calls in lands in the right place.
+1000 integrations
Use an in-house or legacy job system? We'll build the integration for you.
How Zavo AIhelps your business.
Get startedNo more paperwork
Notes logged instantly
Nothing forgotten on site
CRM always up to date
Hands-free while driving
Follow-ups never slip
Just talk, it structures it
Every call saved & transcribed
Hands-free while driving
Follow-ups never slip
Just talk, it structures it
Every call saved & transcribed
No more paperwork
Notes logged instantly
Nothing forgotten on site
CRM always up to date
See why we are the
market leader in voice AI
“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David Turner“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“January is always chaotic for us. Zavo helped us manage incoming calls without hiring another receptionist and clients have responded really well to it.”
Arjun Patel“We were constantly missing calls while treating clients. Zavo now answers every enquiry, books consultations and gives us one less thing to worry about.”
Sarah Mitchell“I was sceptical at first, but customers genuinely thought they were speaking to someone from the office. It's now answering calls we would've lost before.”
Tom Richardson“We used to miss calls when we were out on jobs. Since switching to Zavo, every customer gets an answer straight away and we've picked up work we would've otherwise missed.”
Daniel Brooks“Most of our enquiries come by phone. If we're busy on-site, calls get missed. Zavo handles them for us and the extra jobs easily cover the monthly cost.”
Marcus Williams“Patients often call outside normal hours. Zavo books appointments, answers common questions and makes sure we're not losing enquiries overnight.”
David TurnerZavo field assistant vspaperwork & manual CRM entry.
Paperwork and end-of-day admin lose the detail and put you days behind. Zavo logs the job the moment you call — notes, tasks, and updates filed straight to your CRM.
Manual CRM entry
Zavo AI
Log a visit hands-free from the road
Records update in real time
Days behind
No typing or forms to fill
Structures a rambling update for you
Creates follow-up tasks automatically
You remember
Writes to the right customer & job
Manual entry
Captures every detail on the spot
If you recall it
Admin time after every shift
Hours
None
Security & privacy
Get startedSecure on every call,your data protected.
Your data, protected
Calls and notes are encrypted and access-controlled, and the agent only ever writes to the systems and fields you've configured it to.
Encrypted at restGDPRAccess controlsNo data resale
Logs only what you tell it
Your agent captures exactly the notes, tasks, and fields you set up — it never invents detail, and files each update to the right customer and job.
No hallucinationsYour fields onlySOC 2 Type IIEncrypted calls
Trusted with sensitive customer data — every call, every record.
- ComplianceEU AI Act readiness
- OriginMade in the UK
- Data protectionEU data protection
Go beyond the fieldfor your business.
Support
Triages issues, answers Tier-1 questions, and escalates the rest with full context.
Secretary
Screens calls, takes messages, and routes the important ones to the right person.
Appointments
Books, reschedules, and confirms — and answers any question customers ask.
Have another idea?
Build it in 10 minutes — no code required.
Set up in minutes. No technical knowledge needed.
Create your AI receptionist, connect your tools, and start answering calls today.
Create your AI assistant
Pick a voice, language, and welcome message. Grab a Zavo number or forward your existing line.
Connect your tools
Plug into the tools you already use — calendar, CRM, email, and 1000+ more apps.
AI takes your calls
Zavo answers every call and uses your tools like a person — updates the CRM, sends emails, books meetings.
Frequently asked questions, answered honestly.
Who calls the agent — my team or my customers?
Your team. The field agent is an internal tool for your own staff — they call it from the road or on-site, talk through what happened, and it logs everything to your systems. It's not a customer-facing line.
What can it actually log?
Visit notes, job status changes, follow-up tasks, parts to order, time on site, new contacts — whatever you'd normally type into your CRM. You decide the fields it captures and where each one goes.
Does it work with my CRM or job system?
Yes. It writes straight into HubSpot, Salesforce, Pipedrive, and 1,000+ other tools — filed under the right customer and job. Got a custom or legacy system? We'll build the integration.
Do they have to fill in a form or follow a script?
No. Your team just talks naturally — “finished at 14 Oak Street, replaced the boiler, customer wants a radiator quote, follow up Tuesday” — and it pulls out and files each detail on its own.
Can it handle noisy job sites and hands-free use?
Yes. It's built for vans, job sites, and roadsides — it copes with background noise and works entirely by voice, so your team can log everything without stopping or typing a word.