Show the match,we'll book the tables.

Yes. Zavo connects to the systems sports bars use — DesignMyNight, ResDiary, and OpenTable — and reserves tables against your live availability, so it only ever offers what you genuinely have for a given fixture. Every reservation, deposit, and change writes back in real time, so your match-day layout stays accurate and the best screen-side tables are never double-booked. If you keep your fixtures and tables your own way, Zavo still captures each booking cleanly and sends it to your inbox or a shared sheet your team checks before the game. Tell us how you take match-day bookings now and we'll set it up around your setup, rather than asking a busy team to learn a new tool. The aim is to fit how your bar already runs on a big day.

Yes, and that's exactly what fans ring for. When a group calls, Zavo takes the date, the fixture, the numbers, and where they want to watch — screen-side, the fan zone, a particular booth — checks your live availability, and reserves the right table. It only offers what you genuinely have, confirms the booking by text, and drops it into your system instantly. For sell-out fixtures it can take a deposit by secure link so the table is genuinely held. The prime tables that used to be claimed over a noisy bar and forgotten are now real reservations tied to the right game. The match-day calls that rang out while your team served the crowd become a packed room for kick-off.

Yes — it's the most common call you get, and the one Zavo handles best. Trained on your fixture list, it answers instantly and accurately: which match is on, which screen it's showing on, the kick-off time, and whether the sound will be on. It only ever says what you've configured, so it won't promise a game you're not showing or get a kick-off wrong. Those constant 'are you showing the game?' calls that used to tie up a member of staff all afternoon are handled in seconds, freeing your team to keep serving. And because the caller gets a confident answer, the question often turns straight into a table booking for the fixture rather than a dropped call.

Yes — these are the calls Zavo is keenest to catch, because pay-per-view fight nights and cup finals are your biggest earners and the easiest to miss in a match-day rush. For a title fight or a final, it takes the group size, the fixture or bout, where they want to sit, and any food they want laid on, then routes the enquiry to your manager with everything attached so you can confirm. When you want a deposit to secure the group, it sends a secure link. Because it works at peak and after close, the group planning around a fixture late at night is captured rather than lost. Winning more of these big nights is, for most venues, the quickest payback.

Yes, and it protects your prime seats. The best screen-side tables for a derby or a final are worth too much to hold on a casual promise that flakes an hour before kick-off. Zavo takes a deposit through a secure link to hold the booking, so the table is reserved on a genuine commitment, and the terms are clear before the group arrives. That avoids awkward conversations at the door on a heaving match day and means your best seats are actually full for the biggest games. The result is that prime tables earn what they should, your layout fills with bookings that turn up, and you're not holding the best spot in the house for a group that never materialises.

Yes — what gets a manager's attention is entirely your call. It spots the calls that count — a large reserved-area booking, a sponsor's group, a corporate fixture night — and routes them to whoever you've named, with a short briefing on what was said. Routine table bookings and what's-on questions are handled or logged, so your team isn't pulled off the bar mid-match for a table for four. You decide the thresholds — what rings through there and then, what waits, and who picks up which type of group. A big group booking no longer waits in voicemail until someone checks after full time — your nominated contact is flagged in seconds and can call back while the group is still choosing where to watch.

Yes. Because the host only repeats what you've set up, it stays within your licence and your door rules. You tell it your line on age and ID checks, last entry on a big game, whether under-18s are welcome and until when, and anything else that matters at the door, and it says exactly that — never promising something the door can't honour. Anything needing real judgement is taken down and passed to you rather than guessed. Every call is logged with a transcript, so you have a clean record of what a caller was told, which helps if a group turns up expecting something different. The agent answers and books within the rules you set, not the decisions that are properly the door team's, so your venue is represented consistently.

Yes. Calls are encrypted on the wire and in storage, and access is gated, controlled, and logged, with the host only sharing what you've configured. Customer names, numbers, and booking details are handled to enterprise standards, never sold on or used to train third-party models. Where a deposit is taken for a big fixture, it runs through a secure link, so card details never pass over a packed match-day call or sit with your team. Each call leaves an audit trail, so meeting your data-protection duties and reviewing how a booking was handled is straightforward. If you have particular requirements about how long booking data is kept, we'll go over Zavo's retention settings with you beforehand, so you're comfortable from the first whistle.

That's the whole reason it exists. In the hour before a big game your phone rings hardest exactly when your team has least chance of answering it — so that's when bookings vanish. Zavo answers every one of those calls at once, with no queue and no hold music, reserving tables and capturing group enquiries while your staff stay serving the crowd. It carries on through the match and long after close, picking up the calls that land late at night when a fixture is announced and fans start planning. You don't roster anyone extra to cover it. The bigger the game and the busier the bar, the more calls a single phone would have dropped — and the more Zavo quietly keeps for you.

Yes. If you run more than one site, Zavo answers for each with its own fixtures, screens, tables, and door rules, while giving you a single view across them. A caller reaches a host that knows that venue's fixture list and availability, not a generic centre that can't say which screen a match is on. Every site gets its own hours, its own contacts for escalation, and its own deposit policy. Reporting rolls up so you can compare call volumes, fixtures booked, and fight-night groups captured venue by venue, and see where the phone is costing trade. Whether you run one big-screen bar or a small group, every caller is answered consistently and their booking lands with the right team — without separate answering arrangements for each.

It works on two fronts that reinforce one another. First, the dropped calls stop: the fixture tables, fight-night groups, and what's-on enquiries that used to ring out on match day or after close now get answered and booked, so more of the crowd you already draw actually books. Second, deposits and reminders mean the big-game tables you take actually arrive, so your real revenue rises even before your enquiries do. Most sports bars see more fixtures fully booked and more group nights captured within the first few weeks, simply because nothing is being dropped. We'd rather your own takings decided: Zavo tracks every call, booking, deposit, and lead across a month of fixtures, so what it adds is there beside what you pay.

No. It says nothing you haven't configured it to say. Zavo works from the fixture list and details you give it, so it won't promise a match you're not showing, get a kick-off wrong, or reserve a table you don't have. Anything outside what it knows is taken down and passed to you rather than guessed, which matters most around fixtures and the door. You can listen back to any call, see exactly what was said, and refine its answers whenever the schedule changes — adding the games you're showing this week and the questions fans actually ask. The everyday enquiries get fast, accurate replies in your bar's voice, and anything needing a manager's judgement still reaches a person, so your venue's reputation stays in safe hands.

Yes. The moment a table is reserved, Zavo sends a confirmation by text so the group has the details and your layout is current. It sends a reminder before kick-off, which cuts the no-shows that leave a prime screen-side table empty for the final. After a big fixture, it can follow up to thank the group and tee up their next match-day booking, so a one-off crowd becomes regulars. If a booking cancels late, it can flag it so you can re-let the table for the game. All of this runs automatically, so your bookings hold firmer and your team spends match day serving the crowd rather than ringing round to confirm tables before the whistle.

Most sports bars are up and running the same day and fully tuned within a few days. There's no equipment to buy and nothing to install. You route your existing number to Zavo, connect your booking system, and brief it on your screens, your fixture list, your reserved areas, and your deposit rules for big games. From the first call it answers in your bar's voice — clear over any match-day noise — and you can listen back to conversations and refine its answers as the fixtures change each week. Connecting it to your booking system is on us. Most managers find the main ongoing task is simply keeping the fixture list current, which keeps the whole front of house sharper anyway.

That's fine — plenty of sports bars do. Zavo integrates with the main booking platforms out of the box, yet it isn't reliant on one. If your fixtures and tables live in a system of your own or a board behind the bar, it can still take every booking and group enquiry, capture it as a clean, structured record, and route it to you however suits your match-day setup — linked where it can be, or sent to a shared inbox your team reviews before kick-off — so nothing is lost and you keep control. Where an older tool can't take a full integration, we'll build the nearest workable link as we onboard you. You're never forced to change how your bar runs to stop missing the calls that matter.